A cracked windshield or a broken window can be an unexpected nuisance and often raises questions about how to proceed with your insurance. In the state of Utah, understanding your auto insurance policy and your rights regarding glass claims can save you time, money, and stress.
At Prime Auto Glass, we not only specialize in the highest quality glass repair and replacement but are also your allies in navigating the auto glass insurance in Utah process. We want you to be informed so you can make the best decisions.
Key Questions for Your Insurer About Auto Glass in Utah
Before starting any repair or replacement, it’s essential to ask your insurance company these questions:
- “Do I have auto glass coverage?”
- Most comprehensive auto insurance policies include coverage for glass damage caused by events like rocks, vandalism, falling objects, etc. Verify if your policy covers you.
- “Do I have a deductible for glass damage? Is it different from my collision coverage?”
- Some policies offer a low or even zero deductible for windshield chip repair. For replacements, the glass deductible is often the same as your comprehensive deductible, but not always. It’s crucial to know this.
- “Do you cover chip repair with no deductible?”
- Many states and policies incentivize the repair of small chips by covering the full cost without applying a deductible, as this prevents more expensive replacements in the future. Ask specifically about this coverage for your vehicle in Utah.
- “Do you cover ADAS System recalibration after windshield replacement?”
- This is a critical question! If your vehicle has Advanced Driver-Assistance Systems (ADAS) (like automatic emergency braking, lane-keeping assist, adaptive cruise control), the associated camera or radar sensor is often located on the windshield. After a replacement, this system must be professionally recalibrated to function correctly. Make sure your insurance covers this additional, vital cost for your safety in Utah.
- “Can I choose my own auto glass repair shop?”
- Yes, the answer in Utah should be YES! As a consumer, you have the right to choose where you want your vehicle’s glass repaired or replaced. Some insurers may try to direct you to their “preferred shops,” but the final decision is yours. Choose a shop in Utah that prioritizes quality materials and masterful installation, like Prime Auto Glass.
- “Do you cover OEM (Original Equipment Manufacturer) glass or only aftermarket/OEE?”
- If you have a luxury vehicle or specifically want OEM brand glass, ask if your policy covers it. Many policies cover high-quality OEE (Original Equipment Equivalent) glass that meets the same specifications, offering the same safety and performance at a more accessible cost. At Prime Auto Glass, we offer you the best options.
Your Quality Ally: Prime Auto Glass and Your Insurance Claim in Utah
At Prime Auto Glass in Utah, we understand that managing an insurance claim can be complicated. That’s why we not only offer you the highest quality glass replacement and repair service but also simplify the process for you:
- Expert Claim Assistance: Our team will guide you through the paperwork and communicate directly with your insurer, saving you time and stress.
- Superior Materials: We guarantee the use of premium glass and adhesives, ensuring your vehicle receives a durable and safe replacement.
- Certified Workmanship: Our highly trained technicians ensure flawless installation and, crucially, the precise calibration of your ADAS systems.
- Your Choice is Our Honor: As your trusted service provider in Utah, we respect your right to choose us for your glass repair or replacement.
Conclusion
Don’t let a lack of information prevent you from getting the glass repair your vehicle deserves. Know your rights, ask the right questions to your insurer, and choose a trusted provider like Prime Auto Glass Utah. We are here to ensure your experience is smooth, your safety guaranteed, and the quality of the work exceptional.
